Effective Date: 2026/03/19
Version: 1.0
1. INTRODUCTION
This Cookie Policy explains how our service ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our payment services (collectively, the "Service").
By continuing to use our Service, you consent to our use of cookies in accordance with this policy. If you do not agree to the use of these technologies, please adjust your browser settings accordingly or refrain from using our Service.
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the website owners.
Cookies may be:
- Session cookies: Temporary cookies that are deleted when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you manually delete them.
We also use similar technologies such as web beacons, pixels, and local storage for the same purposes.
3. TYPES OF COOKIES WE USE
We use different types of cookies to operate and improve our Service:
3.1. Strictly Necessary Cookies
These cookies are essential for the Service to function properly. They enable you to navigate our website and use its features, such as accessing secure areas, logging in, and completing payments.
- Purpose: Authentication, security, and compliance.
- Legal Basis: These cookies do not require your consent as they are necessary for the Service to operate.
3.2. Functional Cookies
These cookies allow our Service to remember choices you make (such as your language preference or region) and provide enhanced, personalized features.
- Purpose: Enhancing user experience and remembering your settings.
- Legal Basis: We may use these based on our legitimate interest in providing a personalized experience, or with your consent where required.
3.3. Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Service by collecting information about pages visited, time spent on the site, and error messages. This data helps us improve the performance and design of our Service.
- Purpose: Analyzing usage, measuring traffic, and improving functionality.
- Tools we may use: Google Analytics, Mixpanel, or similar analytics services.
- Legal Basis: We use these cookies with your consent (where required by law) or based on our legitimate interest in improving our Service.
3.4. Marketing and Targeting Cookies
These cookies are used to deliver relevant advertisements to you and track the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.
- Purpose: Personalizing ads, limiting how often you see an ad, and measuring campaign performance.
- Legal Basis: We only use these cookies with your explicit consent.
3.5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. For example, we may use payment processors, fraud prevention tools, or social media sharing buttons that set their own cookies. We do not control these cookies. You should check the respective privacy policies of these third parties for more information.
4. COOKIES WE SPECIFICALLY USE
Here are examples of specific cookies we may use on our Service:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your login session and authentication | Session |
| csrf_token | Strictly Necessary | Security cookie to prevent cross-site request forgery | Session |
| language_pref | Functional | Remembers your selected language | 1 year |
| _ga | Analytics | Used by Google Analytics to distinguish users | 2 years |
| _gid | Analytics | Used by Google Analytics to distinguish users | 24 hours |
Note: This list may be updated as we change our features or services.
5. YOUR CHOICES AND CONSENT
5.1. Cookie Consent Banner
When you first visit our Service, you will see a cookie banner that asks for your consent to set non-essential cookies (such as analytics and marketing cookies). You can accept all cookies, reject non-essential cookies, or customize your preferences.
5.2. Managing Cookies via Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device.
- Delete individual or all cookies.
- Block cookies from being set.
- Set your browser to notify you when a cookie is set.
Please note that if you disable or delete certain cookies (especially strictly necessary ones), some parts of our Service may not function properly, and you may not be able to complete payments.
How to manage cookies in popular browsers:
5.3. Opting Out of Specific Services
- Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Targeting Cookies: You can opt out of interest-based advertising through industry opt-out pages such as Your Online Choices (Europe) or About Ads (US).
6. DO NOT TRACK (DNT) SIGNALS
Some browsers transmit "Do Not Track" signals to websites. Because there is not yet a uniform standard for how to interpret DNT signals, our Service does not currently respond to DNT signals. Instead, we provide you with the choices described in this policy to manage your cookie preferences.
7. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this policy and provide additional notice where appropriate (such as a banner or email).
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. CONTACT US
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@elpay.online